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Favorite Articles

Lee Pemberton

  1. Jim Pemberton's Fabric Pro Upholstery Specialist Workshop!
    Jim Pemberton - Fabric Pro Upholstery Specialist
    Jim Pemberton&##x27;s&##xa;Fabric Pro Upholstery Specialist&##xa; Workshop&##x21;

    'Fabric Pro Upholstery Specialists' Must Sharpen These Skills:
    1. How to Set up and Start:
    2. How to - Perform Inspections
    3. How to - Conduct fiber and dye tests
    4. How to - Clean Upholstery from Start to Finish:
    5. How to - Clean every fabric you encounter in the field
    6. How to Clean Problem Fabrics:
    7. How to Solve Problems:
    8. How to Remove Spots and Stains:
    9. How to Treat Upholstery for Odors:
    10. What & How to Use - Specialty Cleaning Agents
    11. What & How to Use - Specialty Cleaning Tools
    12. How to Sell and Apply Protector - and Guarantee it!
    ...keep reading

  1. Carpet Repair Basics IV
    Mark Violand

    In this article I will tell you what to do to make your repair permanent by using hot melt glue and adhering it to the installed carpet. The first step in making the repair permanent is to choose an adhesive to bond the insert to the adjoining carpet....keep reading

  1. FAQs - "Triexta" Carpet
    Jim Pemberton

    Do these new "Triexta" carpets clean better than the regular polyesters? The dealers seem to think it's the new miracle carpet fiber! Glad you asked about this new fiber. Following my comments is a press release you should read & keep a copy....keep reading

  1. IICRC Storm Damage Restoration Recommendations
    IICRC Technical Advisor

    The following information is submitted by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) as a public service to those who have suffered water-related losses due to storm damage (e.g., hurricane, tornado)....keep reading

  1. Nasty Ice Melter & Carpet Problems?
    by Jim Pemberton - eCleanAdvisor Cleaning Coach
    Nasty Ice Melter & Carpet Problems&##x3f;

    While spring is usually the time of year in the northern regions that cleaners begin to search for information on dealing with damage caused to carpets from use or overuse of ice melter's the problem really should be dealt with as it occurs during the winter in order to prevent staining and possible damage to commercial carpets...keep reading

  1. Four Steps to Remove Browning Without Bleaching!
    Jim Pemberton - Fabric Pro Upholstery Specialist
    Four Steps to Remove Browning Without Bleaching&##x21;

    Always remember that any time we, as professionals bleach to create a color change, there is a measure of fiber destruction that occurs, even when using reducing agents. If you can successfully remove browning without using such products, the fabric will be more likely to retain its original appearance and texture; plus your customer will be far happier with the result!...keep reading

  1. Hard Surface Floors Hard Surface Sealer Haze
    .

    More and more cleaners are adding tile and grout cleaning and sealing to the list of services they provide. With more cleaners cleaning more tile and grout they are encountering unexpected problems. One such concern is a white haze on the grout or tile after the floors dry....keep reading

  1. 10 Steps That Will Remove Wine (and other Tannin Stains)
    by Jim Pemberton - Fabric Pro Upholstery Specialist
    10 Steps That Will Remove Wine &##x28;and other Tannin Stains&##x29;

    In today's marketplace, 'Fine Fabric Specialists' often receive pictures via text with messages requesting opinions and help! CAUTION! is key when such occasions arise. Ask questions & then follow the 1st step recommended in this article without fail! With the right answers, the next 9 will most often be productive....keep reading

  1. Do You Think of Urine as Your Enemy?
    Do You Think of Urine as Your Enemy&##x3f;

    Before talking about the tools and methods for urine detection, let's first review a few of the other aspects concerning urine contamination in our customers homes. If you think of urine as your enemy you must make a change in your thinking. The removal of urine and related odors drives a multi-million dollar industry year after year....keep reading

  1. Mold & Sewage Remediation Specialist Training in Principles and Procedures for IICRC - AMRT Certificate
    Pembertons Cleaning/Restoration Supply & Training Center

    Knowledge of mold and sewage remediation principles and procedures is essential to individuals engaged in property restoration, as well as property management, IEQ investigations or other related professions....keep reading

  1. Carpet Repair Basics V
    Mark Violand

    How many times do you see a ravel, pulled or missing rows of yarn on a berber style carpet? Tons, I am sure. Are you walking over this money, too? This fifth article moves to loop pile carpet, and how you can repair ravels, pulled or missing rows of yarn, burns and other concerns in it....keep reading

  1. Insect Infestations Increasing! BEDBUGS, FLEAS AND LICE
    by Jim Pemberton - Fine Fabric 'Cleaning Coach'

    Eliminating Insect Infestations On Upholstery And Bedding
    First, understand that a cleaner is not an exterminator, and the best course of action always would start with using a licensed exterminator, especially where local laws and regulations require it. If you decide to help your customer with such treatment, here are some effective steps that you can follow, once the above comments have been taken into consideration...keep reading

  1. The "OTHER" Pet Odor! Are You Able To Solve This Problem for Your Customers?
    by Jim Pemberton - eCleanAdvisor Essential Services Coach
    The OTHER Pet Odor&##x21; &##xd;&##xa;Are You Able To Solve This Problem for Your Customers&##x3f;

    In the northeastern US, summer brings warm, humid weather; and with that warmth and humidity, unpleasant odors in carpet, rugs and upholstery can become quite disturbing! Your job, as the 'Authority', is to make a recommendation or deliver a solution! The most common odor that cleaners are called upon to treat is pet urine odor. Often however, when a cleaner is called upon to treat such an odor, what they detect isn't urine at all, but instead an odor we cleaners call "doggie odor". More inside . . ....keep reading

  1. Wall to Wall Carpet Made from Paper?
    By Jim Pemberton - Essential Services Coach
    Wall to Wall Carpet Made from Paper&##x3f;

    Designers are now using "Tencel" in addition to viscose for installed carpet. "On location" cleaning professionals must be very, very careful before choosing to clean "Tencel or viscose".
    Tencel or Viscose may be present alone in a carpet's construction, or it may be blended with wool. . ....keep reading

  1. "Wow!" Check These Stunning Visuals with Wood Floor Care!
    Jim Pemberton - Cleaning & Restoration Learning Center
    CLOSE UP of floor before starting

    Review this story of hardwood cleaning services and today's growing market! View the before & after photos !
    If you are within 150 miles of our location just south of Pittsburgh, PA and if you'd like to arrange to have hardwood floor training done for you at your location, contact me at: [email protected]...keep reading

  1. Carpet Repair Basics II
    Mark Violand Carpet Inspection & Repair Specialist
    Carpet Repair Basics II

    In my last article I said I would give you step-by-step procedures how to do a small bonded insert that could repair a burn mark from a cigarette or spark from a fireplace. The first step is explained here. Before you can begin repairs on carpet, you need to know a bit about the carpet's construction....keep reading

  1. My Carpet Looks Worse Than Before You Cleaned It!
    by Jim Pemberton - Pembertons Learning Center
    My Carpet Looks Worse Than Before You Cleaned It&##x21;

    To your customer, it almost seems like a "dirty trick" was played on her, since the carpet that looked so nice, and made her happy to pay you for, now looks as dirty and possibly worse, than it did before you cleaned it!...keep reading

  1. Beautiful, but Bad! - Down Filled Cushions!
    Jim Pemberton - Fabric Care Specialist & Video Comments!
    Beautiful, but Bad&##x21; - Down Filled Cushions&##x21;

    Because of new consumer safety laws, the use of flame retardants in residential upholstery fabrics is becoming more widespread, which is obviously a good thing. - However, these products often are acidic and can react and cause color changes on fabric after cleaning, or even just from long term exposure to humidity. (This an another "unintended consequences" issue)...keep reading

  1. IICRC-approved Carpet Repair And Reinstallation Course
    www.IICRC-Cleaning-Training.com

    The Carpet Repair and Reinstallation Course (RRT) is a must-have class for fire or water damage restoration contractors. Learn how to properly remove wet carpet without destroying it and then reinstall it properly. Find out how to open seams that WILL go back together. Learn how to make the jigsaw puzzle pieces fit back in....keep reading

  1. Who are Best Qualified to Design Your Unique Marketing Emails?
    by Lee Pemberton - eCleanAdvisor - Business Coach
    Who are Best Qualified to Design&##xd;&##xa; Your Unique Marketing Emails&##x3f;

    How to Get Started: Test a few elements of an email you've already created to see what gets the most interest. Most platforms will recommend the best variable to test based on the goal you choose, but don't be afraid to branch out and test other elements. Every test you run will provide you with valuable insight into your customers – so testing is never a waste of time! Your target reader is unique. Find out what motivates them ! More next week!...keep reading

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Tips on Managing Priorities 
by Lee Pemberton - eCleanAdvisor Business Coach
Tips on Managing Priorities 

Say you have a clear marketing goal defined and a marketing strategy ready to go. Well done! However, if you want to make sure you reach your goal, you need to make sure that your team is all on the same page. Following are some best practices for keeping everyone in your team on the same page. . . ....keep reading