Pembertons eCleanAdvisor.com
Information & Problem Solving Resource for Cleaning Professionals
1-800-342-2297
1-800-342-2297

eCleanAdvisor.com is a special resource provided by Pembertons for the owners, managers, and technicians who deliver specialty cleaning and restoration services in the community.

This website is dedicated to assisting Carpet Cleaning and Cleaning / Restoration Service Businesses to be more productive and profitable while providing the highest level of customer service.

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This website is dedicated to assisting Carpet Cleaning and Cleaning / Restoration Service Businesses to be more productive and profitable while providing the highest level of customer service.

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Recent Posts

An example of the abusive soiling conditions often found on upholstery today
Why is Upholstery So Much Harder to Clean than Carpet?
Jim Pemberton - Fine Fabric 'Cleaning Coach'

Upholstery fabrics are quite different from carpeting. The differences between the types of fibers, constructions, and dyes are often discussed, but Upholstery Fabrics have different soiling and staining problems also!...keep reading

Browning Before Correction
5 Ways To Stay Out Of Trouble When Cleaning Heavily Soiled Cotton Fabrics!
by Jim Pemberton - Fabric Pro Specialist

A cleaner recently contacted me regarding a cotton fabric that had browned. Our primary discussion was about a cure for the problem, however I also talked to him about how the problem occurred in the first place. - - - Following is what initially occurred, along with five ways you can stay out of trouble when asked to clean such heavily soiled cotton fabrics....keep reading

Pembertons CleanTip Vol 26 - Independence Day
Pembertons CleanTip Vol 26 - Independence Day
by Jim Pemberton - Your eCleanAdvisor Technical Coach

Message From Jim Pemberton & Staff On this 4th of July, Jim would like to wish you all a happy & safe Independence Day Holiday....keep reading

Three Challenges Created by Cosmetics on Fine Fabrics
Three Challenges Created by Cosmetics on Fine Fabrics
by Jim Pemberton - Fabric Pro Specialist

Find out all you can about the type of cosmetic that was used, and what your customer might have done to attempt to remove it. Many cosmetics are sold as "organic" or "all natural" today, and in this sense "organic" means that they use more natural items, such as egg oil....keep reading

 Simple Methods for Evaluating Your Cleaning Services 
 Simple Methods for Evaluating Your Cleaning Services 
by L. Pemberton - eCleanAdvisor Business Coach

Before you can be sure that your Professional Cleaning Service has really started to grow, you need a realistic picture of its current status. Here are several relatively easy methods for evaluating that can give you a reliable picture....keep reading

Are You Marketing to Your Ideal Prospects&##x3f; 
Are You Marketing to Your Ideal Prospects? 
by L. Pemberton - eCleanAdvisor Business Coach

Your business exists to solve customer problems that they can't or don't want to handle!  If you can do that effectively and produce a satisfied consumer, you're guaranteed to see your business grow. However, if you miss the mark, you won't see the business growth you want. Almost everything will originally revolve around this basic business "Ideal Customer Profile"! ...keep reading

 Top 6 Marketing Metrics You Need to Watch&##x21;
 Top 6 Marketing "Metrics" You Need to Watch!
by L. Pemberton - eCleanAdvisor Business Coach

How can you determine if your business growth is going the way you want? You need easy to find & use, objective data to tell you whether or not Your business is achieving its aims, and what you need to do to keep growing. Following are six sources of essential metrics with valuable, (as well as easy to understand) information that you need to keep track of....keep reading

Pembertons CleanTip Vol 25 - Thanksgiving Message
Pembertons CleanTip Vol 25 - Thanksgiving Message
by Jim & Lee Pemberton - Your eCleanAdvisor Business & Technical Coaches

A Heartfelt Holiday Message From Jim & Lee Pemberton You, as one of our customers, readers & friends are the reason our business exists. Lee and I treasure our special relationship with each of you more than we could ever show, and we want you to know that we are very thankful for your continuing relationship. May this Thanksgiving be the beginning of a bright and happy holiday season for you all. ...keep reading

4 Keys to Sustainable Growth
4 Keys to Sustainable Growth
by L. Pemberton - eCleanAdvisor Business Coach

>>> Start with the simplest, most repetitive tasks first. Look for automation tools that can perform these tasks for you. Choose a few to research and read reviews. Start with free tools to save money and take advantage of free trials if you're considering premium programs. Automate one task at a time and then move on to the next. ...keep reading

Strategic Planning&##x3a; Make Your Goals S.M.A.R.T.    
Strategic Planning: Make Your Goals "S.M.A.R.T."    
by L. Pemberton - eCleanAdvisor Business Coach

Growing any business requires a great deal of hard work and perseverance. But there's more to it than that. Good leaders set aside time to look toward the long-term and plan strategically. At that point, they can guide their business's growth, no matter what challenges they face....keep reading

  What is a Business Growth Mindset&##x3f;
  "What is a Business Growth Mindset?"
by L. Pemberton - eCleanAdvisor Business Coach

For your business to grow and reach its potential, you need to adopt a "growth mindset"! Your mindset has a strong impact on the direction of your business and whether or not it will grow! Consider these 9 qualities of a "Growth Minset" vs a "Fixed Mindset"...keep reading

7 Serious Cleaning Business Mistakes That Slow Growth&##x21;
7 Serious Cleaning Business Mistakes That Slow Growth!
by L. Pemberton - eCleanAdvisor Business Coach

All your hard work is finally paying off! It's like a dream come true when you see your business start to grow! But this dream could quickly turn into a nightmare if you're not growing the right way!...keep reading

How Cleaning &##x2f; Restoration Pro&##x27;s Handle Change&##x21; 
How Cleaning / Restoration Pro's Handle Change! 
by L. Pemberton - eCleanAdvisor Business Coach

Changes in consumer behaviors, technology, the economy, the environment, and even politics can have a significant impact on your business and its bottom line. Not always down, but active changes!  Some steps you consider:   Gather feedback ,   Study the market and stay up-to-date, and more ...keep reading

Is Over Thinking Costing You More Than You Realize&##x3f;
Is Over Thinking Costing You More Than You Realize?
by L. Pemberton - eCleanAdvisor Business Coach

Some signs of "Decision Fatigue". Experiencing unexplained stress and an ongoing sense of being overwhelmed. Reacting irritably to minor issues that usually don't bother you. Making hasty decisions counter to your usual thoughtful and deliberate approach. Struggling with indecisiveness that often results in default rejections....keep reading

Pembertons CleanTip Vol 25 - Independence Day
Pembertons CleanTip Vol 25 - Independence Day
by Jim & Lee Pemberton - Your eCleanAdvisor Business & Technical Coaches

Message From Jim & Lee Pemberton On this 4th of July, Lee & Jim would like to wish you all a happy & safe Independence Day Holiday....keep reading

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