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Some signs of "Decision Fatigue". Experiencing unexplained stress and an ongoing sense of being overwhelmed. Reacting irritably to minor issues that usually don't bother you. Making hasty decisions counter to your usual thoughtful and deliberate approach. Struggling with indecisiveness that often results in default rejections....keep reading

There are things you or an employee can say or do that will kill even a business prospects impression no matter how solid you may think it is! Consider these 5 deadly impression killers that you must avoid at all costs!...keep reading

There are still fabrics being manufactured that use dyes that are not colorfast to even the mildest of detergents; that cannot be stabilized by any of the available "dye locks", and in some rare cases are not even stable to dry cleaning solvents.
For this reason pre-testing for dye stability, or "colorfastness" continues to be an important part of every upholstery cleaning specialist's pre-cleaning procedures....keep reading

This incredible "Serum System" significantly reduces both your labor and material costs!...keep reading

A more important reason to follow this pre-qualification step is the very real risk that certain soiling agents actually damage fabrics and dyes! Some of the worst and most damaging stains come from the human body itself (or the human's pets)!...keep reading

A Heartfelt Message From Lee & Jim Pemberton . . . . . . You, as one of our customers, readers & friends make up 90% of our business activity. Jim and I treasure our special relationship with each of you more than we could ever show, and we want you to know that we are very thankful for your continuing relationship....keep reading

The training and experience needed to be a Fine Fabric Restoration Specialist exceeds the scope of what can be covered briefly here. However, to at least understand what you need to know, always remember these three things: - - - #1 Inspect Carefully, - - - #2 Act Promptly - - - #3 Understand the Differences - - -
You will need to learn the unique procedures and products that are needed to rapidly arrest the ongoing damage that is occurring as soon as possible, then what you will need to do subsequently to restore the fabric into pre-damage- condition....keep reading

Hi, Jim Pemberton here. I've spent the nearly three years of the pandemic studying the effect that the explosion of pet ownership has done to the marketplace, and how you can profit from it (if you are committed to doing the job right!) In my all new hands on class, the Pet Friendly- Cleaning and Odor Treatment Workshop-, you'll learn the following secrets to success in this field......keep reading

Dark blue jeans should be washed before being worn, but of course many people (especially men!) seem to over look this. Sitting on white furniture with jeans in this original unwashed state, causes transfer of the excess blue dye from the clothing to the fabric, and the resulting stain can be nearly impossible to remove....keep reading

We create a special blog for you. (Every time you post,
you're creating powerhouse external links back to your
website.) We host it, you post it. At the seminar we show
you how to post articles, videos, graphics and more,
optimize them and link them back to your site.
We make it fast & easy....keep reading

Building long-lasting relationships takes time in business and in your personal life. Both have many of the same characteristics for success. Be yourself, be honest, listen, and be helpful. But, don't over share or act in an unprofessional manner. If you want your business relationships to be rewarding, your community of customers, prospects & business associates have to like & trust you!...keep reading

You've likely met your share of customers who said things like this that didn't make sense to you, but while this title quotation was never actually spoken in exactly these words, it is exactly how a customer really felt, and exactly why a cleaner like yourself paid an expensive damage claim!...keep reading

How can you determine if your business growth is going the way you want? You need easy to find & use, objective data to tell you whether or not Your business is achieving its aims, and what you need to do to keep growing. Following are six sources of essential metrics with valuable, (as well as easy to understand) information that you need to keep track of....keep reading

Synonymous with luxury and splendor, silk has reigned as the undisputed queen of luxury textiles over the centuries, and has been woven into tapestries, rugs, fine fabrics and accessories for over 4,000 years. Sericulture (the cultivation of silk-worms for silk) has remained virtually unchanged over the centuries....keep reading

WHAT IS IT ABOUT MYTHS THAT MAKE US WARY OF SCIENCE?
Because of the many years I have been in this industry (29+), I can easily support scientific testing of cleaning products that's being done today. We need to dispel the myths, urban legends and the "we have always done it this way" mentality that prevails in some of our businesses....keep reading

Do those things that your competitor doesn't want to do, (and perhaps you really don't want to do either). Going the extra mile for your customer isn't just a nice thing to do, but as you see above, you have 5 very good reasons that its good for you too!...keep reading

Who Can Be Trusted Today?<
Over this past year I am sure you have felt the impact of what has now become one of the strongest current trends in our society! I am referring to the unrelenting flow of strongly opinionated digital media, colored with the 'fusion of fact and fiction' commonly referred to as "SPIN" which is now coupled with "Fake News"!...keep reading

Well meaning cleaners will often jump at the opportunity to grab their spotting kit and show the customer just how good they are at removing spots.
But before you get caught up in doing this, take a moment to review three very important points regarding some of the risks that can occur when spotting upholstery, and be sure to avoid making these three common (but costly) mishaps:...keep reading

The most important considerations in using truck mount equipment
to safely clean upholstered furniture are as follows:
#1 - The Upholstery Cleaning Tool:
#2 - The Cleaning Agents:
#3 - Delicate Textures:
#4 - Preventing Over wetting:
(Check out my Free E-Book loaded with tips you can use!)
...keep reading

>>> Start with the simplest, most repetitive tasks first. Look for automation tools that can perform these tasks for you. Choose a few to research and read reviews. Start with free tools to save money and take advantage of free trials if you're considering premium programs. Automate one task at a time and then move on to the next. ...keep reading