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As an industry, we'd be at a loss without them. Floor machines save time and labor — without much fanfare. Manufacturers provide tips for extending the lives of these workhorses. They perform the thankless duties in a facility. They go largely unnoticed — unless, of course, they are not being used....keep reading

Successful businesses make a profit. Profit is NOT measured by bank deposits. Profit is not cash flow. Many a business owner is lulled into a false sense of security by cash flow. LOTS OF CASH FLOW IS NO INDICATION OF SUCCESS. What is profit?...keep reading

Focusing on current technical and business trends that have a major effect on cleaning professionals. IN THIS ISSUE -- CREDIT SMART SERIES 8 OF 9 - FACTORS #5 of 5, Inquiries, RECENT POST AT JIMS CLEAN CHAT BLOG -- FAQs - Tile & Grout Question, NEWS YOU CAN USE - Going, Going, Gone?, EDUCATION ALERT: IICRC Approved UFT Certification Course - PROFESSIONAL UPHOLSTERY CLEANING CERTIFICATION COURSE - September 16 - 18, 2009, 8am to 5pm....keep reading

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Lee and I have been concerned about the serious news relating to the presence of MRSA (Methicillin-resistant Staphylococcus Aureus) throughout our schools, healthcare facilities, and other public places. We have also been bombarded with advertising regarding "miracle products" that "kill MRSA" as you likely have....keep reading

Some resources are special and hit the mark in more ways than one.
"Google My Business", helps local companies get more visibility (and search engine accuracy) than ever before.
Basically, the aim of a "Facebook Page" is building local business...keep reading

Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. IN THIS ISSUE -- MARKETING 101, RECENT POST AT JIMS CLEAN CHAT BLOG - 21st Century Texture Distortion Epidemic! & EDUCATION ALERT....keep reading

If you've ever paid a claim for a piece of upholstery that bled, faded, shrunk, ripped, or had nap distortion that couldn't be repaired, it likely had rayon fibers in its construction....keep reading

Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. IN THIS ISSUE -- ONGOING RESEARCH INTO KEEPING CUSTOMERS IN THE 21ST CENTURY ENVIRONMENT, RECENT POST AT JIMS CLEAN CHAT BLOG - Keeping Ink Stains In Their Place! & EDUCATION ALERT: FINE FABRIC CARE WORKSHOP....keep reading

Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. IN THIS ISSUE -- THE VALUE OF KEEPING CUSTOMERS & EARNING REFERRALS, RECENT POST AT JIMS CLEAN CHAT BLOG -- FAQs - Acrylic / Cotton Upholstery Fabric, CLEANTIP ALERT! Lee needs your help! & EDUCATION ALERT: IICRC Approved UFT Certification Course - April 28, 29 & 30, 2010....keep reading

Will Rising Oil Prices Continue To Torture Your Customers? Gasoline Prices Are Worrisome, but Heating Oil May Pose Bigger Problems. Read the articles I have listed below, and pay close attention to the comments....keep reading

As you consider your marketing and content efforts, look for opportunities to share your personality. Your writing style, your voice, and your image all contribute to help boost your authority and build your business in your local marketplace!...keep reading

How well do you do in your business when it comes to keeping customers? I thought you might be interested in the results of a survey I conducted and the answers extended in an Excel calculator. Follow the questions & answers as well as the calculations . . ....keep reading

Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. IN THIS ISSUE -- INDOOR AIR QUALITY, RECENT POST AT JIMS CLEAN CHAT BLOG -- FAQs -- "Triexta" Carpet & EDUCATION ALERT: IICRC Approved UFT Certification Course - April 28, 29 & 30, 2010....keep reading

Focusing on current technical and business trends that have a major effect on cleaning professionals. IN THIS ISSUE -- CREDIT SMART SERIES 7 OF 9 - FACTORS #4 of 5, Mix of Accounts, ARE YOU TOO BUSY TO MAKE MONEY?, CLEANTIP ALERT - Carpet Repair Basics III, NEWS YOU CAN USE - Going, Going, Gone?, EDUCATION ALERT - Carpet Repair and Re-Installation Course - August 20 - 21, 2009, 8am to 5pm....keep reading

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Focusing on current technical and micro-business trends that may
have a major affect on cleaning professionals. IN THIS ISSUE -- Bill Yeadon's thoughts on Starbucks current economic problems... EDUCATION ALERT: WORRY FREE" UPHOLSTERY CLEANING CLINIC August 8, 2008 (9am - 12pm)...keep reading

Focusing on current technical and micro-business trends that may have a major affect on cleaning professionals. WHO IS MINING THE MINERS? Beware The "GURU'S" !! They have discovered it is far more profitable to sell marketing packages to cleaning professionals than it is to function as cleaning professionals themselves!...keep reading

Focusing on current technical and micro-business trends that may have a major affect on cleaning professionals. IN THIS ISSUE -- SOME INTERNET ADVERTISING REALITY, RECENT POST AT JIMS CLEAN CHAT BLOG -- FAQs - Difficult Red Dye Spots, CLEANTIP ALERT -- Seth Godin - A Purple Cow, NEWS YOU CAN USE -- Going, Going, Gone?, EDUCATION ALERT -- IICRC Approved UCT Certification Course - May 6th - 8th, 2009 8 AM - 5 PM....keep reading

Our comfort zone is a space we've created for ourselves over the years. We usually don't realize we've become trapped in this Zone because we've become so accustomed to the way we do things and our lifestyle. It keeps us from realizing how we've been limiting our possibility to grow.Your life can be as fulfilled and exciting as you want it to be once you step into the unknown where you find your true self....keep reading