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Upholstery fabrics are quite different from carpeting. The differences between the types of fibers, constructions, and dyes are often discussed, but Upholstery Fabrics have different soiling and staining problems also!...keep reading

Upholstery cleaning specialists are often asked to clean fabrics which are long overdue for cleaning for years earlier! Both atmospheric pollutants and aged, oxidized stains and soils will have dulled the colors of natural and synthetic fiber fabrics, as well as leave an overall brownish discoloration. Before you give up on an aged, discolored and stained fabric, give this procedure a try!...keep reading

Have you noticed the growing number of upholstered furniture pieces that are not only oily & smelly, but also seem relatively new? The pandemic driven trend of "Cocooning" or living (and working) at home where one feels safer, along with the exploding pet ownership trend may be at the root of this increase in oily upholstery soiling! A unique opportunity for you!...keep reading

This class will teach you how to become a spot and stain removal master, and how to repair color loss either from your own stain removal efforts or from bleach discolorations and other color loss related issues that you see every day. Also included in this seminar is a hands-on spot and stain removal session....keep reading

There is another nefarious sort of marketing misrepresentation going on in our industry that is just as or perhaps more damaging as the low price bait and switch tactics that we and the public in general understand.
It occurs in most cases because of:
Equipment "fatigue", Operator "fatigue", Marketing "fatigue", Attitude "fatigue", Owner "fatigue", and of course - by design!...keep reading

How would you feel if you received that message? My guess is you would be concerned at the very least, perhaps even anxious and panic ridden at the prospects of having a customer's beloved pet needing medical attention related to your cleaning services!
A cleaner I know once received just that message, and I'd like to share what happened, how it was resolved, and most importantly; "How to make sure this NEVER happens to you!"...keep reading

Learning upholstery spotting and stain removal skills will put you far ahead of your competition, and make you a trusted resource for designers, furniture stores, moving companies, and insurance companies who are all in desperate need of these skilled services!...keep reading

Previously, I gave you some preliminary instructions on how to perform what is known as pile grafting on berber style carpet. I said I have done this repair on many occasions, including in the middle of a family room on a seam six feet long and 8 inches wide and that I prefer it to cutting the yarn off, stuffing it into the row and gluing it, or crocheting it into the backing. Here are the step-by-step procedures on how to perform it....keep reading

Over a dozen years ago I had the privilege of evaluating an interesting tool sent to me by a forward thinking cleaning specialist from Washington State. This tool performed very well, especially for heavily soiled commercial furniture cleaning....keep reading

During this 2 part Hard Surface Cleaning 'Mini-Course', your instructor Jim Pemberton covers the reasons why there is such an increasingly high demand for these services from businesses as well as consumers.
The techniques that Jim shares, provide you with the basic information you need to profitably clean specialty hard surface floor coverings!...keep reading

There are few subjects that cause more confusion and misunderstanding than the use of cleaning code tags on upholstery! Since you cannot rely on cleaning code tags to tell you the best possible method of cleaning, and your customer may expect you to follow them regardless of your recommendations, your company will need to have clear policies on how you will handle these concerns....keep reading

You might be surprised to know that silk is actually a rather durable fiber that cleans up well as long as you understand some of its limitations and show reasonable care in the cleaning process. Just follow this 6 step process for successful results....keep reading

Pembertons, 5825 Smithfield St. McKeesport, PA 15135...keep reading

The principles of pet odor removal remain the same in upholstery as in carpet, but the structure of the furniture, as well as the fibers used in making the upholstery fabric, often create situations that prevent successful outcomes at best, or expensive damage claims at worst.
Here are five keys to successfully removing pet odors from upholstery while minimizing your risks and maximizing your chances of gaining a good result:...keep reading

"Fine Fabric Specialists" often have the mixed blessing of being asked to do what all other cleaners would not be expected to attempt! The "Specialist" status allows you to charge higher prices, and gain the best clients. It also, of course, puts you at risk of damaging those items others avoid touching....keep reading

Water causes extensive damage to homes and other buildings as well as the contents most frequently during the winter in the northern parts of the U.S.
While structural damage and mold are the greatest concerns for many property owners, damage to fine fabrics is also quite common as well. If you are asked to clean or restore furniture that has been exposed to such water damage, be aware of the following challenges that you face:...keep reading

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Critical Freezing Weather Warning-: It is especially important that you protect your equipment in this era in which we live. Usually long lasting replacement parts for your equipment can take weeks, even months, to arrive.  In addition to supply issues, limited repair staff availability has service departments booked weeks ahead as well. Avoid catastrophic downtime losses from one or both of these issues by following the procedures outlined here!...keep reading

A cleaner once contacted me about a natural fiber fabric that had a brown ring on it, but defied any attempts to remove the stain. Based on his description, the problem seemed to be mild cellulose browning caused by a water spill that remained on the fabric too long. But following is what was puzzling:...keep reading

Urine damage is very difficult to remove from synthetic carpet fibers, and will always be much harder to remove from the more delicate upholstery fabrics. That is why odor and staining problems from urine are among the most perplexing problems the professional cleaning technician is faced with today!...keep reading