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The Psychology of Social Proof

by Lee Pemberton - eCleanAdvisor Business Coach
                          The Psychology of “Social Proof” 
                     and How to Use It in Your Marketing!
                                              Post #3 
 
The Psychology of Social Proof
   By now, I hope you have accepted the exciting reality that the term “Social proof,” without question isn't just a sales gimmick! 
    
    >>> It is an absolute social reality that we humans are significantly influenced by the decisions of other humans! We see what our peers are doing and make our decisions based largely on what we see. Their actions validate our decisions to act!
    
    >>> To put it in a sales context, the potential buyer is considering their options and evaluating offers.
    
    >>> Their mind is full of doubts!
            They're looking for reasons not to trust you or buy your services.
            On the other hand, “Social proof” helps them understand what your
            business offers from the point of view of another customer just like them.
            It's part of any rational human decision-making process.!
 
    #1 - Social Proof in our Digital Age   
    Social proof has always been essential in sales, but in our current 
    digital age it has become more important than ever. 
    >>> Most of us are glued to screens all day long and bombarded 
           with marketing messages. We're so used to getting spammed and
            shouted at by businesses that we largely tune it out.

    >>> As a result, people rely more than ever on what their friends,
           connections, and peers say. 
           In today's marketplace, when considering buying products & services
           (especially cleaning services), any savvy shopper will check online
           reviews and see what people are saying on social media.
    >>> For thar reason alone, it's more important than ever for you to
           work social proof into your marketing.

    #2 - How to Use “Social Proof” in Your Marketing     
    Fortunately, it is not difficult at all to take advantage of the power of
    social proof today!
    Procuring and publishing social proof should be a key part of your
    marketing mix.
 
    >>> (a) Show potential buyers what other users think about your
            cleaning services. A great way to do this is through testimonials. 
            When someone contacts you with positive feedback, telling you how
            happy they are with their purchase, ask if you can use their comments! 
            Online reviews and case studies are also great ways to demonstrate
            the value you offer to your customers.
    >>> (b) In addition to your customer base, reach out to influencers,
           experts, and other industry leaders for an endorsement. 
            Consumers listen to what these influential individuals say, plus you can get
            access to the influencers audience.

    #3 - Customer Referrals     
    Another highly effective form of social media is referrals. Word of
    mouth is more powerful than any other marketing message. 

    >>> Encourage your customers to tell others about your business and
           offer them a reward for doing so. For example, if you get a new
           sign-up, give the referrer a discount. Set up a reward system for
           customer referrals.

    #4 - Indirect Social Proof    
    Certificates and membership in organizations also work as a form of
    social proof, if you use them! 
    >>> They show that a third-party organization recognizes your
            expertise and value. 
            If you do speaking engagements and events, post about this on your
            website as well to show that you're active in your industry.

    Choose a few of the above methods and use them to demonstrate to
    potential customers the value your products and services offer.

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