Pembertons eCleanAdvisor.com
Information & Problem Solving Resource for Cleaning Professionals
1-800-342-2297
1-800-342-2297

 Testimonials Can Supercharge Your Marketing! 

by Lee Pemberton - eCleanAdvisor Business Coach

                          “Social Proof” 
             Supercharge Your Marketing 
              with Customer Testimonials!  
                          Post #4 

 
 Testimonials Can Supercharge Your Marketing&##x21; 
  Social proof is essential because it demonstrates your value to potential customers by showing what actual users think about you.
 
    >>> We humans make purchase decisions based on what our peers think. Social proof shows that you're trustworthy and that you offer value.

    >>> You need to work social proof into your regular marketing mix. An easy and very effective way to do this is with testimonials. 
 
    #1 - What Is a Testimonial?     
    >>> A testimonial is a recommendation written by someone who has
           used your cleaning services, sharing their experience with the
           reader. 
            It's more in-depth and personal than a review. The purpose is to
            quickly show potential users what they can expect and help them
            make the right buying decision.

     #2 - How to Get Testimonials       
    >>>  Testimonials are easy to get, but you do usually have to ask for
            them. 
             An excellent opportunity occurs whenever you receive positive
             feedback from a customer; allowing you to ask them if you can use
             it on your website. 
    EXAMPLE: A customer sends you an email telling you they are really
                        pleased with the restored beauty of their living room
                        oriental
rug. Reply immediately with your appreciation
                         for the compliment, asking if you can use the email as a
                         testimonial, or if they'd like to write a new version.

    >>> Even better, create a system for procuring testimonials! 
            As part of the follow-up to each sale, reach out and ask if the person
            would leave a good word for you. Provide a form to make it easy for
            them and automate to make it easy for you.

    >>> One more method for procuring testimonials is to search for
            mentions of your business on the internet and, in particular, 
            on social media. 
             Reach out to the commenter with a heartfelt thank you and ask
             if they
would be willing to write one for you.

    #3 - How to Use Testimonials       
    >>> Once you start gathering testimonials, there are many ways you
           can use them:
       > Post them prominently on your website, especially on pages 
          where you want visitors to take action.
       > Share on social media, both as your own testimonials and sharing
          the content of others.
       > Put testimonials on your landing page or sales page.
       > Include them on the sidebar of your blog where they'll be seen
          but
not distracting.
       > You may want to create a testimonials page on your website
          where
you say, “See what other people are saying about ___.”
       > Turn parts of testimonials into quotes to use as “Quotes or PR”.
                                               ***************************
                                       Testimonial Do's and Don'ts
    Here are some best practices to follow using testimonial content:
    DO put your best testimonials in the place where they'll be seen most.
 
    >>> DON'T edit testimonials! 
           If there are spelling errors or glaring mistakes,
           edit those and make sure the user approves the final version.

   DO use  videos and visuals wherever you can. 
           Video testimonials are highly effective. 
           Try to include a picture of the user with
           written testimonials to add a personal element.
    >>> DON'T use close friends or business associates
            to leave testimonials for you.  They may not be seen as 
            authentic, in fact just the opposite by others! 

*****************************
Coming Soon . . .
******************************

Jim Pemberton's
Fabric Pro Upholstery Specialist Workshop

"Specialist" Course With Extensive "Hands On" Training
Class size is very limited for personal attention purposes, so register today.

Please Join Us Here - July 18 - 19, 2025 in Rochester, NY

How Can You Benefit From This?
Click here for complete class details

******************************

Click Here to Register for a class

Next Available Date?
Click Here for The Learning Center Calendar