Membergate
The "OTHER" Pet Odor!
Are You Able To Solve This Problem for Your Customers?
Being a Clean Environment and Odor Control Specialist or 'Authority' means that you are expected to understand all odors and sources, not just urine.
Springtime accelerates warm days and humid weather, and with that warmth and humidity, unpleasant odors in carpet and upholstery become increasingly more noticeable. Your job, as the Odor Control Specialist, is to make a recommendation or offer a solution!
The most common odor that cleaners are called upon to treat is pet urine odor. Often, however, when a cleaner is called upon to treat such an odor, what they detect isn't urine at all, but instead an odor we cleaners call “doggie odor”.
In fact, it is not uncommon for cleaners to amplify these odors during the professional cleaning process to the extent that it becomes a post cleaning complaint.
The importance of this distinction between urine odor and “doggie odor” is that the treatment for each is different.
The application of water based deodorants, including enzyme products in the large volume necessary to neutralize urine residues, may increase the bacterial activity that creates the “doggie smell”.
The most effective treatment in removing “doggie smell” is to treat the carpet, rugs or upholstery with a botanical odor treatment before and after cleaning. Botanical odor treatments are labeled and sold as botanical disinfectants for hard surfaces, but are classified as sanitizers or simply deodorizers when used on textiles.
The best procedure to follow when you've determined that a carpet is contaminated by “doggie smell” and not urine, is as follows:
The more animal hair you can remove using a counter rotating brush machine (“CRB” for short) the better. At a minimum, use a carpet-groomer with vigorous back and forth action. After removing as much hair as possible with either of these tools, vacuum the carpet thoroughly. The more hair and dander you remove from the carpet now, the less organic material will remain to support future bacterial activity
#2. Apply botanical odor treatment to the carpet, and groom it in, or better yet, agitate with your “CRB”. If the carpet is not heavily soiled, this will also act as a preconditioning step.
#3. Clean the carpet.
#4. For severe contamination apply botanical odor treatment and groom it into the carpet. Excess moisture should be removed by using your extraction tool, but without additional rinsing.
#5. Speed Dry. The faster the carpet dries, the less odor that will remain.
Despite the fact that your botanical odor treatment is an EPA registered disinfectant, be very clear to state that you are not “disinfecting” the carpet.
SUMMARY:
This “Pet Fresh” service is over and beyond a standard cleaning job.
You will be taking extra steps to provide a fresh, clean, and pleasant home environment, and should be paid for the additional time and steps involved.
Remember This: Most other cleaners are making homes smell WORSE this time of year. As the Clean Environment and Odor Control Specialist in your area, you will be setting yourself over and above such cleaners when you offer this important service as one of your cleaning packages.
*****************************************************
Hi, Jim Pemberton here:
I've spent the nearly three years of the pandemic studying the effect that the explosion of pet ownership has done to the marketplace, and how you can profit from it (if you are committed to doing the job right!)
In my all new hands on class, the “Pet Friendly Cleaning and Odor Treatment Workshop”, you'll learn the following secrets to success in this field:
- Why Today's Pet Focused Consumer Buys Cleaning Differently, and May No Longer Buy it From You!
- How Pets Have Transformed Society
- What Opportunities Pet Friendly Cleaning and Odor Treatment Have for Your Business
- Your Two Biggest Pet Odor Treatment Challenges
- Why Pet Odor Treatment Involves So Much More Than Urine Odor
- Inspection Tools You'll Need
- Cleaning and Odor Treatment Products You'll Need
- Pet Friendly Inspection, Cleaning and Odor Control Processes
I'm planning to offer just one of these courses this summer, and have scheduled it far enough ahead so that you can make plans to be here.
I'll be offering this class at our training center on August 9, 2024 here in McKeesport, PA for $199.00
Class size is limited, so sign up right away!
I'm looking forward to sharing all of this exciting information with you.
