CLEANING SILK UPHOLSTERY FABRICS Jim Pemberton You might be surprised to know that silk is actually a rather durable fiber that cleans up well as long as you understand some of its limitations and show reasonable care in the cleaning process. . . . keep reading
Save Time With Dwell Time! Jim Pemberton One of the most common complaints we hear about upholstery cleaning is that it takes too long, or that it is not profitable (which means the same thing!) . . . keep reading
HOW WET CAN YOU GET?
Properly Cleaned Upholstery Fabrics
Should Be Dry In About An Hour! Jim Pemberton Most serious upholstery cleaning problems (browning, bleeding, and shrinkage) are caused, completely or in part, by overwetting of fabrics. Upholstery cleaners who avoid overwetting during cleaning and make certain that fabrics dry quickly afterward have few, if any, damage claims. . . . keep reading
AFFORDABLE & PROFESSIONAL CEILING CLEANING PROCEDURES Jim Pemberton Suspended ceilings become unsightly from cigarette smoke, water stains and filtration soil from the heating & cooling systems. Often the heavy staining from cigarette smoke is accompanied by a sour stench caused by the tars from the smoke as they decompose. . . . keep reading
Better Customer Service Through Speed Drying Jim Pemberton One of the most frequent questions you'll ever be asked by prospective customers about your cleaning process will be:
"How long will it (my carpet/upholstery) take to dry?" . . . keep reading
IICRC Storm Damage Restoration Recommendations IICRC Technical Advisor The following information is submitted by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) as a public service to those who have suffered water-related losses due to storm damage (e.g., hurricane, tornado). . . . keep reading
PET ODOR CONTROL PROCEDURAL CHANGE IMPROVES RESULTS DRAMATICALLY! Jim Pemberton For years, conventional wisdom stated that it was best to liquify and remove all traces of urine residue with an acid spotting agent before the application of pet odor control products. It has been discovered recently that this process works against the desired result as much, if not more, than it helps! . . . keep reading
The Truth About "Color Safe Bleach" and Resulting Outstanding Cleaning Results! Jim Pemberton When Oxy Xtra is added to preconditioning and cleaning solutions, most spots and stains (as well as heavy soiling) simply disappear during the extraction step. In severe stain situations, Oxy Xtra may be used by itself as a specialty stain removal treatment. . . . keep reading
CLIFF ZLOTNIK NOTES
RE: Bleach, Insecticides, Rodenticides, Disinfectants, and Sanitizers Cliff Zlotnik, CR, CMH, WLS Pesticide misuse: When dealing with either restricted use or non-restricted use pesticides, the best guidance recommendation is to consider "the product label is the law." The label will provide instructions for the proper preparation, mixing, use and disposal of the product. Common pesticide misuse includes improper application method or application of the product to use-sites not permitted by the product's label. . . . keep reading
Can You GUARANTEE both "Carpets Dry In One Hour"
AND "Deep Steam Carpet Cleaning"? Jim Pemberton If you absolutely guarantee that the carpet would be dry in an hour or so after you depart (depending on your capabilities), you will be able to capture more new customers, keep existing ones happy and loyal, and justify higher, more profitable pricing structures. . . . keep reading
CLIFF ZLOTNIK NOTES
Microban Disinfectant Spray Plus, FIFRA and bleach By Cliff Zlotnik CR, CMH, WLS The high level of active ingredients is biocidal upon initial application and after drying provides residual bacteriostatic and fungistatic action. The versatile patented Microban Disinfectant Spray Plus formulation may be applied by spray, fogging or sponging. Microban is approved for application to both hard and soft surfaces such as carpets and mattresses. . . . keep reading
Commercial Carpet Care Update Research According to a well-documented study conducted by The Hoover Company, 79 percent of soil in a carpet is dry soil. That means after thorough vacuuming has been performed you should only need to be concerned with removing the remaining 21 percent of the soil. . . . keep reading