About your instructor:
Jeff Cross is the senior editor of CM/Cleanfax magazine. He has more than 20 years of experience in the carpet and furniture cleaning industry, and is the former owner of a successful carpet, furniture and disaster restoration firm. His background includes newspaper reporting/editing, magazine editing and photography/darkroom technician work. As an IICRC Certified Master Textile Cleaner and IICRC Approved Instructor, Jeff teaches carpet cleaning, upholstery cleaning, color repair and advanced spot and stain removal seminars across the country. He is the author of several technical manuals covering all aspects of textile care and cleaning. His seminars are very heavy with hands-on technical training, so don't expect to sit and listen all day long... everyone gets to see for themselves what really works.