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R. Doyle Bloss
R. Doyle Bloss is the Vice President of Education and Technical Services for Bridgepoint Systems. He is a well-known speaker and trainer in our industry with a specific emphasis upon real world management topics that affect your cleaning and restoration business. Doyle can be reached at doyleb@bridgepoint.com
For more help with management related issues, we invite you inquire about Bridgepoint's exclusive FASTTRACK Marketing and Management Modules.
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The Art Of Water Extraction
Gordon Hanks
Is there art and skill involved in water extraction, or is it simply a matter of riding around on a specialized extraction tool and calling it a day? I think we can all agree that there is both art and skill involved. No matter what the equipment, the technician will always do better if he has training and experience. . . . keep reading
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The Powerful Benefits of a Customer Survey
Howard Partridge
Whether you have been in business a short time or many years, a customer survey can be a very valuable business building tool. A well planned customer survey goes well beyond just finding out what your client likes or doesn't like. It gives you a host of new tools to increase your business. . . . keep reading
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Farming For Business Growth
Scott Warrington
Farmers have to plant seeds and cultivate the land they work on. Eventually, it produces a good harvest. Farming for business is similar. This method takes time, but it will produce results. . . . keep reading
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HOLIDAY CLEANING - PART 2
Doyle Bloss & Scott Warrington
For some folks, the holiday season brings thoughts of shopping, decorations, family gatherings, and of course, big meals. This time of year also brings happy thoughts to us in the carpet cleaning industry - the office telephone ringing, a fully booked schedule and positive cash flow. . . . keep reading
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HOLIDAY CLEANING PT 1
Doyle Bloss & Scott Warrington
For some folks, the holiday season brings thoughts of shopping, decorations, family gatherings, and of course, big meals. Clients will be scheduling cleaning in preparation for the arrival of relatives and other guests. Those same folks may be calling again in a few weeks asking for help in cleaning up spots, spills, and stains on their carpets and rugs after the parties are over. What are some of the stains you are likely to encounter and how can they best be dealt with? . . . keep reading
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The Cost of Not Maximizing TIME
Howard Partridge
There is one single resource that everyone has available to them. No one person has any more or any less of this resource than the next person. That resource is time. Everyone has 24 hours a day. That's it. No more, no less. One of the biggest problems among small business owners is their lack of ability to discipline their time. . . . keep reading
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The Power of Package Selling -
Your ULTIMATE Selling Tool!
R. Doyle Bloss
Offering a range of carpet cleaning packages that allows your potential customer to choose the level of service they desire is a tried and true marketing principle for the professional carpet cleaner. Simply stated, package selling your carpet cleaning service gives your customer a good, better, or best choice to choose from. . . . keep reading
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Beware of the "Under The Kitchen Sink"
Carpet Spotting Kit!
R. Doyle Bloss
There are a lot of cleaning chemicals under your customer's kitchen sink. All kinds of products that made miracle claims on the television ad. So your customer starts using any or all of them trying to get that stain out. Now they have a real mess. The stain is still there. . . . keep reading
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GREEN BALANCE FROM BRIDGEPOINT:
A COMMON SENSE APPROACH TO "GREEN" CLEANING
R. Doyle Bloss
Bridgepoint Systems has been innovative and first on many cleaning solutions in the carpet cleaning industry. However, the concept of green cleaning was too important to rush products to the market that simply removed specific ingredients, or added another ingredient just because it came from what seemed to be a more "natural" source. . . . keep reading
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THE INSURANCE DEBACLE
Doyle Bloss
It's part of proper business planning. Making sure that you have all of the right kinds of insurance covering and protecting your business, yourself, your family, and your employees. . . . keep reading
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