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© 2000-2011 L. Pemberton
home | Business Smarts
 

To Succeed In Your Small Service Business Takes Special Business Skills
Lee Pemberton

No matter how humane your motives, the only real reason you are in business is because you want to profit from your financial investment and your personal efforts. Make your decisions and enforce them in an evenhanded manner!

Learn how to market to group buying programs at Totally Booked University!
Lee Pemberton
How have you resolved to market and grow your business in this unique economic environment? Many companies in our industry are talking about developing "Marketing Plans", but they really don't know where to start. . . . keep reading
Welcome To Totally Booked University
Lee Pemberton
Join us here at Pembertons along with Jeff Cross, senior editor of Cleanfax magazine, as he shares strategies that really work in this value packed, one-day seminar. Friday, March 9, 2012 Time: 8 am - 5 pm. This event qualifies for 1 IICRC continuing education credit! . . . keep reading
Be Cautious About Services You Buy From Providers You Don't Know!
Lee Pemberton
As you build your company presence, both online and off, you probably have already been approached by a company with an offer for a new service that seems to address a real need, but in fact, can actually do you more harm than good. 3 Things You Should Never Pay For: Read more (and check out short video's) . . . keep reading
"Things Are Kind of Tough..."
Lee Pemberton
However, we are indeed fortunate to have chosen the cleaning industry as our livelihood! We are not a "luxury" business. Consumers might extend their cycle of cleaning, but health, asset maintenance and life style soon triggers the demands for our services. What we choose to do as we deal with this change in our marketplace is completely under our control. . . . keep reading
Courageous Impatience
Watts Wacker
Courageous Impatience Following the mis-management of the U.S. financial mess has been so disgusting that I've decided to revisit the subject of management. It's not just about greed. For the past 70 years the subject of managing "things" has been a discipline in business and business schools. There must be (literally) thousands of existing techniques. . . . keep reading
Professional Cleaning Services Live or Die Because of Relationships!
Lee Pemberton
Consistent profit growth in a service business such as in the cleaning services industry absolutely depends on the development of strong relationships with their customer base. . . . keep reading
Independent Contractors Who Aren't
Lee Pemberton
Pay attention as Washington scrambles to find ways to pay for President Obama's desperate "Jobs Plan". While you & I cannot find workers willing or even interested in working, the give-away program continues! Beware as the need for money tightens more and more - The Feds are quietly becoming much more aggressive as they enforce the "independent contractor" rules. Little businesses like us are easy marks for enforcement. I want you to read this article carefully. . . . keep reading
ILLEGAL IMMIGRANTS & SUBCONTRACTING = PROBLEMS
Lee Pemberton
The fallout from strongly increased attention to immigration issues at all levels is damaging small businesses like ours -- and is only going to get worse! It turns out that the independent contractor tool is being seriously abused by employers to evade the issues involved with illegal immigrants. . . . keep reading
Grow Your Business With Commercial Carpet Cleaning
Lee Pemberton
#1-A business buyer wants & needs to buy carpet maintenance. The business buyer has no choice. All business enterprises must routinely buy products and services that help them stay profitable, competitive, and successful. . . . keep reading
Is Training Always The Answer?
research L Pemberton
When a cleaning business finds itself facing problems, someone always recommends training as the ideal solution. Perhaps it is, but before you zero in on training as your . . . keep reading
How To Make Mistakes . . .
Lee Pemberton
Excerpts taken from an article written by Mr Paul Lemberg. I recently received an email from a well regarded business consultant, Paul Lemberg, that is so incredibly straight forward and powerful that I must share portions of it with you! . . . keep reading
Women and Cats Re: the unusual bond between women and cats
Lee Pemberton
As I mentioned last week, I am learning quite a bit about the incredible development of the "Pet Culture" in this country as to how pets have become our cultures "four-legged children". . . . keep reading
Pet Related Services Booming!
Lee Pemberton
The question has been asked, "Will pet owners spend on pet related services in this tight economy?" The Answer is a Resounding - YES! I have a few thoughts and ideas that you may feel are "off the wall", and it won't be the first time that has happened in my long career. . . . keep reading
Do You Use Meaningful Marketing or Mindless Marketing?
Lee Pemberton
I just reviewed the book "Meaningful Marketing" for a second time, and I really like the way the authors Doug Hall and Jeffrey Stamp, lay out the differences between what they refer to as 'meaningful marketing' as compared to what they see as mindless marketing. . . . keep reading
21st Century Texture Distortion Epidemic!
Jim Pemberton
Over the last year and the beginning of this year I have received more emails and phone calls about texture distortion problems in upholstery than I have in decades. . . . keep reading
Thoughts From Lee
Lee Pemberton
Some things I have learned in 45+ years of business....Customers buy more things because they like the salesman than logic ever sold them. . . . keep reading
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