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Powerful Trends Are Impacting Your Cleaning & Restoration Businesses!
Lee Pemberton

Big changes in consumer attitudes, Changes in business customer attitudes, New systems of cleaning, New competitive pressures, and an ever shrinking labor pool.

It Is Time To Examine Our Current Market Conditions
Lee Pemberton
It Is Time To Examine Our Current Market Conditions Depending on your personal attitudes, this may be the worst of times; Or it may well be the best of times! As we listen to knowledgeable economic analysts, it appears that our economy has turned the corner, but on the other hand, the jobs picture is totally different situation. . . . keep reading
THE FRUGAL CONSUMER IS HERE TO STAY! What Are You Doing To Change Your Marketing Approach?
Lee Pemberton
Article include: Wal-Mart, Kohl's position stores for New Reality - Frugal Shoppers, On reaching new frugal consumer, Frugal Shoppers Are Here to Stay and Brand Idiomatics. . . . keep reading
Reading the Tea Leaves
Aaron Groseclose
Reading the Tea Leaves Rug cleaning specialists should be aware of a new design trend in rugs called "tea wash" or "herbal wash." This process gives a warm "antique" look to the rug. This should not be confused with the "antique wash" discussed in a previous article. What was discussed then is the aggressive chemical wash process that removes dye to make the rug look old by muting the colors. . . . keep reading
Are Your Customer Postcards or Mailers Working Like You Expected?
Lee Pemberton
Are Your Customer Postcards or Mailers Working Like You Expected? Are Your Customer Postcards or Mailers Working Like You Expected? Four common problems and solutions that you can do to help the postcards be more effective. . . . keep reading
Tip From Dennis Klager . . . Never Neglect Your Responsibility to Your Family!
Dennis Klager
Tip From Dennis Klager . . .
Never Neglect Your Responsibility to Your Family! Lack of money can "stress out" your family. It's said to be the cause of more family conflicts than any other problem. No matter how much or how little your family's needs and wants are, they cost money. If you and your family sit down, right now, and make a list of the wants and needs that everyone has, how much will it cost? Can you do it? . . . keep reading
Baristas & Cleaners Excerpt from ICS newsletter - www.icsmag.com
Bill Yeadon
Baristas & Cleaners
Excerpt from ICS newsletter - www.icsmag.com When the news broke that Starbucks was closing 600 stores worldwide, you would have thought that I had been seen at a Dunkin Donuts from the number of calls and e-mails I received. The more I read about it the more I understand why they need to tighten up. I also realize there are many similarities between Starbucks and the average cleaning company. . . . keep reading
YEARS IN THE MAKING
Dennis Klager
YEARS IN THE MAKING Years ago, it was tough getting into the restoration business. Few who were in it would share what they knew. Those who didn't know, watched with envy, those who did. Then the IICRC came along, as well as some outstanding people. . . . keep reading
Beware MRSA Scams
Jim Pemberton
Beware MRSA Scams Lee and I have been concerned about the serious news relating to the presence of MRSA (Methicillin-resistant Staphylococcus Aureus) throughout our schools, healthcare facilities, and other public places. We have also been bombarded with advertising regarding "miracle products" that "kill MRSA" as you likely have. . . . keep reading
EPA Drops Pursuit of Training for Workers that Apply Antimicrobials
ISSA Legislative Dept.
EPA announced it would NOT pursue additional training for employees (such as custodial personnel) who apply disinfectants, sanitizers, and other antimicrobial pesticides as part of their job. The announcement was made by Kevin Keaney, EPA at a public meeting hosted by EPA on May 29, and attended by ISSA. . . . keep reading
Will Clothes Wash By Themselves In The Future?
A. Fowler, Professor, University of Massachusetts
In the near future clothes won't need to be washed any more - they will get fed instead. At least that's what A. Fowler, Professor at the University of Massachusetts, Dartmouth, USA, is assuming. . . . keep reading
Tile & Grout Cleaning Fast Growing Cleaning Diversification!
Jim Pemberton
Today, many consumers have these floors installed in their homes, and what were once thought of as "easy care" floors are becoming more and more of a maintenance problem. Currently, your customer base may have up to 25% of their floors covered with ceramic or porcelain tile, and these same customers are finding that they need professional cleaning services to keep the tile and grout at an acceptable appearance level. . . . keep reading
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