Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services

Information compiled by Lee & Jim Pemberton
e-mail to: lee@pembertons.com
------------------------------------------------------------------
----------------------------------------------------------

IN THIS ISSUE --

1. CAUTION! Wine Stains Are Not Easy To Remove!
   by Jim Pemberton - the Fine FabriCare Guy
2. Bugs, Rugs, and Storage
   by Lisa Wagner - the "Rug Chick"
3. STOP DABBLING! -- DO SOMETHING!
   by Lee Pemberton - the Educational Marketing Guy
4. Resource Corner
   • Links & downloads
   • Education Alert

------------------------------------------------------------------
----------------------------------------------------------
CAUTION! Wine Stains Aren't So Easy To Remove!
by Jim Pemberton

Just this morning I received an email from a fine fabric specialist
that I responded to and felt all of our readers could benefit from.

It goes like this:
Jim:
I had a customer bring in a light brown cord (cotton) cushion
cover w/ a large wine stain (purple). The customer had already
put a great deal of salt on the stain. I had her sign a release.
What would you recommend? The cover is in good shape. I
tested the dye for both water and dry cleaning solvent and there
was not any bleeding.
Thank you

For my complete response, please visit...
http://www.ecleanadvisor.com/public/923.cfm
------------------------------------------------------------------
----------------------------------------------------------
Bugs, Rugs, and Storage
by Lisa Wagner - the "Rug Chick"

It's that time of year - the time for calls about moths and
carpet beetles eating customers' rugs.

If you don't know what to do when these rugs come into your
shop, or what to recommend to panicked rug owners who
call you - now you can!

My latest Rug Chick post lays out how to handle infested rugs,
and also gives tips on properly storing rugs so you don't have a
nightmare of unwrapping a rug after years and seeing it eaten
away into nothing.

For more information, please visit...
http://www.ecleanadvisor.com/public/924.cfm
------------------------------------------------------------------
----------------------------------------------------------
STOP DABBLING! -- DO SOMETHING!
by Lee Pemberton

Have you tried the S.A.F.E. - - " Simple, Affordable, Fast
& Effective" Urine Odor Control Services concept yet?

One of my readers just told me: "No, I just dabbled with it a
bit, but nothing really seemed to quite work for me."

Dabbled? Hey, Guys!, nothing will ever work if all you do is "dabble"
in it. In fact, dabbling is just another word for "fear." You are saying,
"I am afraid to commit myself to something, so I will just dabble.
This way, if it doesn't work, I didn't really fail!"

Here is the problem with Dabbling (Click to read more)...
http://leepemberton.com/blog/stop-dabbling/
------------------------------------------------------------------
----------------------------------------------------------
RESOURCE CORNER
------------------------------------------------------------------
LINKS & DOWNLOADS

• Bugs, Rugs, and Storage
  http://tinyurl.com/tipbugs

For complete list of links & downloads, please visit...
http://www.ecleanadvisor.com/public/department81.cfm
------------------------------------------------------------------
----------------------------------------------------------
EDUCATION ALERT!
------------------------------------------------------------------
Carpet Cleaning Course
IICRC Approved CCT Certification Course (IICRC CCT)
April 12 & 13, 2012

2 Day Comprehensive Course with "Hands On" Training
IICRC approved course (optional IICRC test available for $50.
fee -- separate check required)

INSTRUCTOR: Jeff Cross

TIME: 8:00 AM – 5 PM

COST: $295.00 per student
$250.00 second student/same company
$147.50 for Spouse

Lunch & Refreshments -- Compliments of Pembertons

To register for this class, click here:
http://www.ecleanadvisor.com/public/370.cfm or call 800-342-2297

For more information -- click on this link!
http://www.ecleanadvisor.com/public/department42.cfm
******************************
------------------------------------------------------------------
----------------------------------------------------------
That's it for this week!

Lee Pemberton
"The Educational Marketing Guy"
http://www.ecleanadvisor.com
http://www.pembertons.com
http://www.leepemberton.com
http://www.customerkeeper.com

******************************
Missed a CLEAN TIP?
Find them all at http://www.ecleanadvisor.com/public/department22.cfm
------------------------------------------------------------
Copyright (04/06/2012) L Pemberton
------------------------------------------------------------