We had the opportunity to have a leading expert on water damage restoration, Chuck Dewald, speak to our customers on May 29th.

I had heard that he was an outspoken, somewhat controversial character, and that in some cases suppliers and other industry leaders found his comments and approach to be negative.

We did not find any of those concerns to be valid!

Instead, our customers had the opportunity to hear one of our industry's most innovative minds share his insights about both the technical and business aspects of the water damage restoration industry.

While the technical information that he shared was very useful, perhaps the best parts of his presentation was his passionate belief that water restorers need to have a better understanding of what they are doing. He also spoke from his heart about the deep regard that he has for those restorers both in the audience and throughout our country.

His passion, his mission, is quite obviously to bring up the level of professionalism and education of the restorers, and for them to best serve the public/the insured, and to help those restorers stand up to insurance companies that truly do not have their interests at heart.

We at Pembertons highly recommend that any restorer who wants to "be their best" take the time to attend a class taught by Chuck's team at their home base in Morristown, Tennessee.

https://www.americandryinginstitute.com/

American Drying Institute
5740 West Andrew Johnson Highway
Morristown, TN 37814

Chuck Dewald III
Phone: (423) 312-6777
Fax: (423) 318-0672