Do You Think of Urine as Your Enemy?
Before talking about the tools and methods for urine detection, let's first review a few of the other aspects concerning urine contamination in our customers homes. If you think of urine as your enemy you must make a change in your thinking. The removal of urine and related odors drives a multi-million dollar industry year after year. With the proper understanding of your smelly little yellow friend, you, the professional fabric care specialist, can share in the millions spent to correct the bad effects of urine while helping your customers in a very necessary way. The problems that your customer may experience can range from a one-time accident of an animal, over-spray around the toilet (if you have children of the male persuasion, you understand) or a Great Dane who believes the living room carpet is his own special sandbox. A dog or cat that weighs less than 5 pounds will product more than 10 gallons of urine a year. If the animal concentrates most of that into an area of less than 100 sq ft., which many of them do, then the problem can be quite extensive. Urine leaves the body (human or animal) in an acid state, with a pH of about 5 to 6. It is rather pure and generally contains no harmful bacteria, pathogens, or micro-organisms. However, it becomes the perfect breeding ground for such as soon as it leaves the body. The main ingredient in urine is uric acid. It also contains yellow pigment, urea, cholesterol, enzymes, and small amounts of other chemicals. The uric acid begins to change immediately upon leaving the body. The warm acid state of the urine offers a perfect breeding ground for bacteria which also begin to flourish almost immediately. In this original acid state, the urine begins to oxidize and react with the carpet to create a color change which may become permanent if the urine is not properly removed from the carpet. As urine begins to dry it forms crystalline salts, which take on an alkaline pH. When dried urine is remoistened it gives off an ammonia gas. One way to identify a problem area is by the odor. If smelled once, it is seldom forgotten. The source of odors associated with urine comes from two sources. The first comes from bacteria that grow abundantly in dark warm places with a never ending food source. The dog feeds the bacteria daily! This bacteria growth and breakdown of the urine creates amino acids. These complex organic compounds will often work deep into the fibers to a point of nearly becoming part of the fiber. This can present a challenging situation. The waste materials and gases from the decomposing urine create an unpleasant odor. The second source of odor is a chemical odor that is present even when the bacteria has been killed. This explains the reason that more than disinfecting is necessary to neutralize odors from urine. Urine also presents additional odor problems when the relative humidity is high. The salts and crystals that are formed are hydrophilic and draw water to them. As the salts are reactivated by moisture they give off a greater proportion of odorous gases. THE FIRST THING TO DO IS TO FIND THE SOURCE OF THE ODOR. If we don't successfully locate ALL of the odor sources, our result will be less than 100%. Because this step is so important, let's examine it in some detail. Locating the urine source is done by our eyes and noses with an assist from moisture detectors and ultraviolet (UV) lights.
Use all your available tools - eyes, nose, moisture detector and UV light - to be sure you have located all urine deposits. Be sure to mark the location of all odor sources. You may use white chalk, pennies or some other markers. A diagram on graph paper will help you locate the problem areas if the treatment is being done at a later time. A diagram is also helpful to use when explaining to your customer what services are needed.
Without the proper tools for detection your treatment of urine contamination may very well be incomplete. Your customer appreciates the best professional care you can give. Using the proper tools when detecting the problem areas will impress them and go a long way toward verifying that you are indeed a professional and they are glad they called you. |