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The Learning Center
This website is dedicated to assisting 1-10 Employee Carpet Cleaning and Restoration Service Businesses to be more productive and profitable while providing the highest level of customer service.
You will find the latest in information, services, and training as well as thoughts and opinions from Lee & Jim Pemberton about trends and topics of interest to the cleaning and restoration business community.
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Pembertons CLEAN TIP Vol 10 - Issue #34 - 2010
Lee Pemberton
Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. IN THIS ISSUE -- WEAKEST LINK?, RECENT POST AT JIMS CLEAN CHAT BLOG - Upholstery Inspection and Testing, RECENT POST AT LEE'S BLOG - Check Out My Garden Slide Show, NEWS YOU CAN USE & EDUCATION ALERT: DIVERSIFICATION Stone Floor Cleaning & Wood Floor Care. . . . keep reading
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Pembertons CLEAN TIP Vol 10 - Issue #33 - 2010
Lee Pemberton
Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. IN THIS ISSUE -- THOUGHTS FROM AN AGING CARPET CLEANING SPECIALIST, RECENT POST AT JIMS CLEAN CHAT BLOG - Understanding Traffic Lane Presprays, CLEANTIP ALERT, NEWS YOU CAN USE & EDUCATION ALERT: DIVERSIFICATION - Stone Floor Cleaning & Wood Floor Care. . . . keep reading
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Thoughts From An Aging Carpet Cleaning Specialist...
Lee Pemberton
Question for you: Are you using technology effectively in your business and your life? As I approach my 79th year, I find myself answering one question over and over, "How do you keep up with everything you do"? What I have learned is the secret of using technology to my benefit, both in my gardening hobby and in my business activities. . . . keep reading
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Pembertons CLEAN TIP Vol 10 - Issue #32 - 2010
Lee Pemberton
Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. IN THIS ISSUE -- NEWS YOU CAN USE, RECENT POST AT JIMS CLEAN CHAT BLOG - Introduction to Cleaning Chemistry, WELCOME TO MY HOME & EDUCATION ALERT: DIVERSIFICATION CLASSES - Wood Floor Care & Professional Stone & Tile Cleaning, Sealing, & Polishing Services. . . . keep reading
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Pembertons CLEAN TIP Vol 10 - Issue #31 - 2010
Lee Pemberton
Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. IN THIS ISSUE -- WHAT MAKES AN EXPERT WORTH FOLLOWING, RECENT POST AT JIMS CLEAN CHAT BLOG - Stryker Cleaning & Extraction Wand, BUSINESS TIP & EDUCATION ALERT: FREE FRIDAY! DIVERSIFICATION - Wood Floor Care. . . . keep reading
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Pembertons CLEAN TIP Vol 10 - Issue #30 - 2010
Lee Pemberton
Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. IN THIS ISSUE -- CLASS REVIEW: Booked Solid! w/ Jeff Cross, RECENT POST AT JIMS CLEAN CHAT BLOG - Upholstery Pro Tool, BUSINESS TIP, NEWS YOU CAN USE & EDUCATION ALERT: FREE FRIDAY! Protectors Pro's Playbook -- July 30, 2010. . . . keep reading
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Pembertons CLEAN TIP Vol 10 - Issue #29 - 2010
Lee Pemberton
Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. IN THIS ISSUE -- REAL DIRT ON CRI, RECENT POST AT JIMS CLEAN CHAT BLOG -- FAQs - Rust Colored Marks on Chenille, CLEANTIP ALERT & EDUCATION ALERT: FREE FRIDAY! Protectors Pro's Playbook. . . . keep reading
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Pembertons CLEAN TIP Vol 10 - Issue #28 - 2010
Lee Pemberton
Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. IN THIS ISSUE -- TRUST AND YOU, RECENT POST AT JIMS CLEAN CHAT BLOG - Pet Odor Procedures for Upholstery & EDUCATION ALERT: BOOKED SOLID! w/ Jeff Cross -- July 16, 2010, 8am - 5pm. . . . keep reading
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Trust and You
Lee Pemberton
Hi -- This is Lee Pemberton back to share some additional thoughts with you about "TRUST". I call today's thoughts...TRUST AND YOU. You Must Focus on Building Consumer Trust in Your Carpet Cleaning Business! (and it won't happen on its own) . . . keep reading
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Pembertons CLEAN TIP Vol 10 - Issue #27 - 2010
Lee Pemberton
Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. IN THIS ISSUE -- THE NEW ERA OF TRUST, RECENT POST AT JIMS CLEAN CHAT BLOG - Protector Failure -- Are You Guilty? & EDUCATION ALERT: BOOKED SOLID! w/ Jeff Cross, senior editor of Cleanfax magazine -- July 16, 2010. . . . keep reading
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The New Era of Trust
Lee Pemberton
In the midst of the 2008 -- 2009 financial madness, the American pillar of capitalism crumbled: Trust totally disappeared from our economic system. The bottom line is: Trust is Marketing 101. . . . keep reading
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In Today's Marketplace, Trustworthiness Rules!
Lee Pemberton
When sales drop, we often have a tough time convincing ourselves that marketing is still a worthwhile investment in our businesses. Our tendency is similar to our response to a brutal cold snap; we curl up in a warm place with our a few DVD's & wait for it to pass. . . . keep reading
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Pembertons CLEAN TIP Vol 10 - Issue #26 - 2010
Lee Pemberton
Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. IN THIS ISSUE -- RECENT POST AT LEE'S NEW BLOG - Why Your Marketing Isn't Working, RECENT POST AT JIMS CLEAN CHAT BLOG - FAQs -- Cotton Denim-Like Fabric & EDUCATION ALERT: BOOKED SOLID! w/ Jeff Cross, senior editor of Cleanfax magazine -- July 16, 2010, 8am - 5pm. . . . keep reading
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Pembertons CLEAN TIP Vol 10 - Issue #25 - 2010
Lee Pemberton
Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. IN THIS ISSUE -- DEVELOP YOUR OWN UNIQUE MARKETING SYSTEM, RECENT POST AT LEE'S NEW BLOG - Revealing Trip to the Past & EDUCATION ALERT: DIVERSIFICATION OPPORTUNITIES - Successful Pet Urine Decontamination, Deodorization, and Stain Removal. . . . keep reading
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Pembertons CLEAN TIP Vol 10 - Issue #24 - 2010
Lee Pemberton
Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. IN THIS ISSUE -- INDOOR AIR QUALITY, RECENT POST AT JIMS CLEAN CHAT BLOG - Research Reveals Key Reason Why Carpet Cleaners Don't Clean Upholstery, CLEANTIP ALERT! Check This Blog, NEWS YOU CAN USE - Senate Votes To Block Lead-Rule Fines & EDUCATION ALERT: DIVERSIFICATION OPPORTUNITIES - Successful Pet Urine Decontamination, Deodorization, and Stain Removal. . . . keep reading
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