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© 2000-2010 L. Pemberton

Information Resource for Carpet Cleaning | Upholstery Cleaning | Cleaning Services | Cleaning tips

Carpet Cleaning Class Info
Upholstery Cleaning Class Info | The Learning Center

This website is dedicated to assisting Carpet Cleaning and Cleaning / Restoration Service Businesses to be more productive and profitable while providing the highest level of customer service.

You will find the latest in information, services, and training as well as thoughts and opinions from Lee & Jim Pemberton about trends and topics of interest to the cleaning and restoration business community.

<b>FEATURED ARTICLES</b>

Pembertons CLEAN TIP Vol 10 - Issue #6 - 2010
Lee Pemberton
Pembertons CLEAN TIP Vol 10 - Issue #6 - 2010 Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. IN THIS ISSUE -- IMPORTANT TRENDS AFFECTING YOUR SMALL BUSINESS, RECENT POST AT JIMS CLEAN CHAT BLOG -- FAQs - Mattress Topper with Black Spot On It & EDUCATION ALERT: IICRC Approved CCT Certification Course - March 17 - 19, 2010, 8 AM - 5 PM. . . . keep reading
Important Trends Affecting Your Small Business
Lee Pemberton
A close examination of today's market place indicates very clearly that large and small trends affect small independent businesses such as ours very differently than it does our large competitors. Here are six trends affecting the small independent today as I see it. . . . keep reading
Pembertons CLEAN TIP Vol 10 - Issue #5 - 2010
Lee Pemberton
Pembertons CLEAN TIP Vol 10 - Issue #5 - 2010 Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. IN THIS ISSUE -- STRAIGHT SERVICE TALK "Keep It Clean", RECENT POST AT JIMS CLEAN CHAT BLOG -- FAQs - Specialty Antique Brick Floor, CLEANTIP ALERT - Keeping an eye on China! & EDUCATION ALERT: IICRC Approved CCT Certification Course -- March 17 - 19, 2010, 8 AM - 5 PM. . . . keep reading
STRAIGHT SERVICE TALK "KEEP IT CLEAN"
Lee Pemberton
You might think that the easiest thing for a professional cleaner to do would be to keep his truck, equipment, and accessories clean. The sad truth is that the cramped quarters of a van, the unfortunate frequency of cleaning agent spillage, the fact that the equipment conveys and stores dirty water, and that truck mounted equipment may leak grease, oil, water, and cleaning agents; all work together to create an immense amount of "filth" & contamination in our trucks! . . . keep reading
Pembertons CLEAN TIP Vol 10 - Issue #4 - 2010
Lee Pemberton
Pembertons CLEAN TIP Vol 10 - Issue #4 - 2010 Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. IN THIS ISSUE -- THE TALE OF FIVE FROGS ON A LOG - a real marketing saga!, RECENT POST AT JIMS CLEAN CHAT BLOG -- FAQs - Blood Stain on Viscose Fabric & EDUCATION ALERT: IICRC Approved CCT Certification Course - March 17 - 19, 2010, 8 AM - 5 PM. . . . keep reading
The Tale of Five Frogs on a Log - a real marketing saga!
Lee Pemberton
The Tale of Five Frogs on a Log - a real marketing saga! Q: Five frogs are on a log. Four decide to jump off. How many are left? A: Five, because there's a big difference between deciding and doing! Don't be content to sit on the log. Jump! . . . keep reading
Pembertons CLEAN TIP Vol 10 - Issue #3 - 2010
Lee Pemberton
Pembertons CLEAN TIP Vol 10 - Issue #3 - 2010 Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. TOXIC GOO TRACKED FROM PARKING LOTS INTO HOMES, RECENT POST AT JIMS CLEAN CHAT BLOG -- FAQs - Black Marks from Dragging Feet & EDUCATION ALERT: IICRC Approved CCT Certification Course - March 17 - 19, 2010, 8 AM - 5 PM. . . . keep reading
Pembertons CLEAN TIP Vol 10 - Issue #2 - 2010
Lee Pemberton
Pembertons CLEAN TIP Vol 10 - Issue #2 - 2010 Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. FIRE WAS AVOIDABLE WITH DRYER VENT CLEANING, RECENT POST AT JIMS CLEAN CHAT BLOG -- FAQs - It Turned Pink? & EDUCATION ALERT: IICRC Approved CCT Certification Course -- March 17 - 19, 2010, 8 AM - 5 PM. . . . keep reading
Fire was Avoidable with Dryer Vent Cleaning
Lee Pembertons
Fire was Avoidable with Dryer Vent Cleaning You really must read this press release that was picked up and published in January's Cleanfax on-Line! Whether you intend to clean ductwork as a residential diversification or not, pay attention to this press release out of Chicago. . . . keep reading
Pembertons CLEAN TIP Vol 10 - Issue #1 - 2010
Lee Pemberton
Pembertons CLEAN TIP  Vol 10 - Issue  #1 - 2010 Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. IN THIS ISSUE -- THE NEXT FIVE YEARS - HOW THE WORLD WILL CHANGE, RECENT POST AT JIMS CLEAN CHAT BLOG -- FAQs - Brown Spots After Cleaning & EDUCATION ALERT: IICRC Approved CCT Certification Course - January 13-15, 2010, 8 AM - 5 PM. . . . keep reading
The Next Five Years - How The World Will Change
Lee Pemberton
The Next Five Years - How The World Will Change A few predictions I have collected about how the world will probably change in the next five years, and how that will affect how we live and what we do for a living. The world has changed dramatically in just the past five years. But what about the next five years? . . . keep reading
Pembertons CLEAN TIP Vol 9 - Issue #52 - 2009
Lee Pemberton
Pembertons CLEAN TIP Vol 9 - Issue #52 - 2009 Focusing on current technical and business trends that have a major effect on cleaning professionals. IN THIS ISSUE -- WHERE DO YOU WANT TO BE IN FIVE YEARS?, RECENT POST AT JIMS CLEAN CHAT BLOG -- FAQs - Get Self Tanner Out of Nylon Carpet, NEWS YOU CAN USE - What's really in Glade, Windex and Pledge? & EDUCATION ALERT: IICRC Approved CCT Certification Course -- January 13-15, 2010, 8 AM - 5 PM. . . . keep reading
Where Do You Want To Be In Five Years?
Lee Pemberton
Where Do You Want To Be In Five Years? Where did the year go? December is wrapping up, and you know what that means: the New Year is right behind. It's time to start seriously thinking about how you're going to market in 2010. How many alliances are you going to form? What are your 1st quarter and 12-month goals for doing business by referral? How about generating additional business by offering new services to your existing clients? Fourth quarter 2009 means first quarter 2010 marketing planning! . . . keep reading
Pembertons CLEAN TIP Vol 9 - Issue #51 - 2009
Lee Pemberton
Pembertons CLEAN TIP Vol 9 - Issue #51 - 2009 Focusing on current technical and business trends that have a major effect on cleaning professionals. IN THIS ISSUE -- 10 POWERFUL STEPS TO BETTER BUSINESS IN THE NEW YEAR, RECENT POST AT JIMS CLEAN CHAT BLOG -- FAQs - Coffee Stain on Wool Rug, CLEANTIP ALERT! Valuable calculators from Walletpop.com & EDUCATION ALERT: IICRC Approved CCT Certification Course - January 13-15, 2010, 8 AM - 5 PM. . . . keep reading
10 Powerful Steps to Better Business in The New Year
Lee Pemberton
10 Powerful Steps to Better Business in The New Year This valuable information is not new! Actually it was adapted from venerable sales materials published more than 50 years ago by Dartnell, and has never been more appropriate for small businesses than it is today! It is simple and powerful! . . . keep reading
Pembertons CLEAN TIP Vol 9 - Issue #50 - 2009
Lee Pemberton
Pembertons CLEAN TIP Vol 9 - Issue #50 - 2009 Focusing on current technical and business trends that have a major effect on cleaning professionals. IN THIS ISSUE -- IN THE RIGHT BUSINESS AT THE RIGHT TIME? message from Lee Pemberton, RECENT POST AT JIMS CLEAN CHAT BLOG -- FAQs - Lingering Odors After Cleaning, CLEANTIP ALERT! Scroogenomics: Why You Shouldn't Buy Presents for the Holidays & EDUCATION ALERT: IICRC Approved CCT Certification Course - November 4 - 6, 2008, 8 AM - 5 PM. . . . keep reading
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