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This website is dedicated to assisting 1-10 Employee Carpet Cleaning and Restoration Service Businesses to be more productive and profitable while providing the highest level of customer service.

You will find the latest in information, services, and training as well as thoughts and opinions from Lee & Jim Pemberton about trends and topics of interest to the cleaning and restoration business community.

<b>FEATURED ARTICLES</b>

Pembertons CLEAN TIP Vol 12 - Issue #19 - 2012
Lee Pemberton
Pembertons CLEAN TIP Vol 12 - Issue #19 - 2012 Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. IN THIS ISSUE -- "Vintage Destroyed Washed"... Furniture?, One Currency You Can Trust & Resource Corner -- Links & downloads & Education Alert. . . . keep reading
"Vintage Destroyed Washed"....Furniture?
Jim Pemberton
The latest style in jeans is to purchase them softened, worn, faded, and actually torn. These "Vintage Destroyed Washed Jeans" are so popular that it can be difficult to find jeans that are not in such condition, especially in stores that cater to the youth market. However, you can be certain that this style would not be considered to be attractive or desirable in furniture fabrics! . . . keep reading
Pembertons CLEAN TIP Vol 12 - Issue #18 - 2012
Lee Pemberton
Pembertons CLEAN TIP Vol 12 - Issue #18 - 2012 Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. IN THIS ISSUE -- "Wool Safe" is not "Operator Safe!", Frugal Marketing Guidance, Resource Corner - Links & downloads & Education Alert. . . . keep reading
"Wool Safe" is not "Operator Safe!"
Jim Pemberton
Wool Carpet Cleaning Recommendations. Cleaning wall to wall wool carpet can put a cleaner in the awkward position of not knowing if he should treat like a wool area rug that is installed or an installed wall to wall carpet that is made from hair instead of plastic! The answer is NEITHER! . . . keep reading
Pembertons CLEAN TIP Vol 12 - Issue #17 - 2012
Lee Pemberton
Pembertons CLEAN TIP  Vol 12 - Issue  #17 - 2012 Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. IN THIS ISSUE -- Simplify Your Upholstery Cleaning System - [Part #2] by Jim Pemberton - the Fine FabriCare Guy, Bedbugs Infest Offices, Too! by Lee Pemberton - the Educational Marketing Guy, Resource Corner -- Links & downloads & Education Alert. . . . keep reading
Simplify Your Upholstery Cleaning System - II
Jim Pemberton
Once testing, inspection, and qualification have told you "What It Is", "How it is Made", "What Happened To It", and "Why Does Your Customer Want it Cleaned", now you need to determine the products you will need to use. . . . keep reading
Pembertons CLEAN TIP Vol 12 - Issue #16 - 2012
Lee Pemberton
Pembertons CLEAN TIP Vol 12 - Issue #16 - 2012 Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. IN THIS ISSUE -- Simplify Your Upholstery Cleaning System - [Part #1], Questions re: Hire For Attitude - Train For Knowledge & Resource Corner - Links & downloads. . . . keep reading
Simplify Your Upholstery Cleaning System - [Part #1]
Jim Pemberton
One of the primary reasons carpet cleaners shy away from upholstery cleaning (despite the fact that they usually call themselves "__________ Carpet and Upholstery Cleaners") is that upholstery cleaning has many more variables than carpet cleaning, and therefore making it a bit more difficult to create a simple, easy to follow cleaning system for upholstery than it is for cleaning carpet. . . . keep reading
Pembertons CLEAN TIP Vol 12 - Issue #15 - 2012
Lee Pemberton
Pembertons CLEAN TIP Vol 12 - Issue #15 - 2012 Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. IN THIS ISSUE -- Wine Stain Removal Follow up (or "Part II"), Jute Rugs. What You Need To Know., Attitude or Knowledge? & Resource Corner - Links & downloads. . . . keep reading
Jute Rugs. What You Need To Know.
Lisa Wagner - the
I'm sure you've seen them. Rugs with a backing that looks like burlap, or rugs that have those thick beige fibers on the face or in the middle of the rug when you bend it open. Jute is quick to grow, cheap to make, and is in a LARGE number of rugs today. . . . keep reading
Wine Stain Removal Follow up (or "Part II")
Jim Pemberton
I just got an email back last night from the cleaner who asked about removing a wine stain from a cotton cushion last week. I shared my recommendations in last weeks Clean Tip, and felt it important to share the outcome here. This is what he sent: . . . keep reading
Pembertons CLEAN TIP Vol 12 - Issue #14 - 2012
Lee Pemberton
Pembertons CLEAN TIP Vol 12 - Issue #14 - 2012 Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. IN THIS ISSUE -- CAUTION! Wine Stains Are Not Easy To Remove!, Bugs, Rugs, and Storage, STOP DABBLING! -- DO SOMETHING! & Resource Corner - Links & downloads & Education Alert. . . . keep reading
Bugs, Rugs, and Storage
by Lisa Wagner - the
It's that time of year - the time for calls about moths and carpet beetles eating customers' rugs. If you don't know what to do when these rugs come into your shop, or what to recommend to panicked rug owners who call you - now you can! . . . keep reading
CAUTION! Wine Stains Aren't So Easy To Remove!
Jim Pemberton - the Fine FabriCare Guy
Just this morning I received an email from a fine fabric specialist that I responded to and felt all of our readers could benefit from. It goes like this... . . . keep reading
Pembertons CLEAN TIP Vol 12 - Issue #13 - 2012
Lee Pemberton
Pembertons CLEAN TIP Vol 12 - Issue #13 - 2012 Focusing on current technical and business trends that have a major effect on 1-10 employee professional cleaning services. IN THIS ISSUE -- 5 Tips To Avoid Browning White Natural Fibers by Jim Pemberton - the Fine FabriCare Guy, Safe, Affordable, Fast & Effective 21st Century Urine Decontamination & Odor Control Services by Lee Pemberton - the Educational Marketing Guy & Resource Corner - Links & downloads & Education Alert. . . . keep reading
5 Tips To Avoid Browning White Natural Fibers
by Jim Pemberton - the Fine FabriCare Guy
The advent of low moisture upholstery tools has helped to make upholstery cleaning easier as well as less prone to service related damage by cleaning technicians. These unique tools however, do NOT take the place of proper cleaning agent choice or procedure. . . . keep reading
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