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This website is dedicated to assisting Carpet Cleaning and Cleaning / Restoration Service Businesses to be more productive and profitable while providing the highest level of customer service.

You will find the latest in information, services, and training as well as thoughts and opinions from Lee & Jim Pemberton about trends and topics of interest to the cleaning and restoration business community.

<b>FEATURED ARTICLES</b>

WORRY FREE UPHOLSTERY CLASS TOPICS
Jim Pemberton
This page contains links to articles that will be topics discussed in the Worry Free Upholstery Cleaning Free Friday. Don't miss out on this information, click here and read up a little before attending! . . . keep reading
Pembertons CLEAN TIP Vol 8 - Issue #29 - 2008
Lee Pemberton
Pembertons CLEAN TIP Vol 8 - Issue #29 - 2008 Focusing on current technical and micro-business trends that may have a major affect on cleaning professionals. IN THIS ISSUE -- MARKETING TIPS FOR A BETTER DOOR HANGER CAMPAIGN. CLEANTIP ALERT! Contractor Case Shows Need for Consumer Care. . . . keep reading
MARKETING TIPS FOR A BETTER DOOR HANGER CAMPAIGN
Lee Pemberton
Is my door hanging campaign well-targeted? The best marketing campaign is wasted without a relevant target. Ideally, your target should consist of the people or businesses in the market to buy your cleaning service at the moment they receive your door hanger. Residential homes may not be the most receptive in the dead of winter here in the northeast. . . . keep reading
Pembertons CLEAN TIP Vol 8 - Issue #28 - 2008
Lee Pemberton
Pembertons CLEAN TIP Vol 8 - Issue #28 - 2008 Focusing on current technical and micro-business trends that may have a major affect on cleaning professionals. IN THIS ISSUE -- NEED BUSINESS FAST? When customers are nowhere to be found and your company's on the brink of disaster, you might want to use this simple & affordable strategy to get your phone ringing. CLEANTIP ALERT! Powerful new resource comes online just when we need it most! . . . keep reading
Need Business Fast?
Lee Pemberton
Need Business Fast? When customers are nowhere to be found and your company's on the brink of disaster, you might want to use this simple & affordable strategy to get your phone ringing. How is business these days? . . . keep reading
Pembertons CLEAN TIP Vol 8 - Issue #27 - 2008
Lee Pemberton
Pembertons CLEAN TIP Vol 8 - Issue #27 - 2008 Focusing on current technical and micro-business trends that may have a major affect on cleaning professionals. HOW CLEANING PROFESSIONALS ECONOMIZE WHEN MARKETING IN A "DOWN ECONOMY". RECENT POST AT JIMS CLEAN CHAT BLOG - Microfiber Upholstery Cleaning. . . . keep reading
How Cleaning Professionals Economize When Marketing In A "Down Economy"
Lee Pemberton
How Cleaning Professionals Economize When Marketing In A "Down Economy" When smart cleaning professionals think of economizing, they shouldn't necessarily think of trying to save money at any cost. What they should think of is getting the absolute most from any money they have to invest in marketing. The smart cleaning professional must have the insight to know that economizing has nothing to do with cost; but rather it has everything to do with results. . . . keep reading
Pembertons CLEAN TIP Vol 8 - Issue #26 - 2008
Lee Pemberton
Pembertons CLEAN TIP Vol 8 - Issue #26 - 2008 Focusing on current technical and micro-business trends that may have a major affect on cleaning professionals. DOES A CLEANING PROFESSIONAL NEED A WEB SITE? Yes, every cleaning professional needs one, even if you aren't yet interested in capturing e-mail addresses to really capitalize on your internet investment. . . . keep reading
DOES A CLEANING PROFESSIONAL NEED A WEB SITE?
Adapted from article from The National Clothesline
DOES A CLEANING PROFESSIONAL NEED A WEB SITE? Websites are one of the most overlooked vehicles of advertising for local, owner-operated businesses. Yes, every cleaning professional needs one, even if you aren't yet interested in capturing e-mail addresses to really capitalize on your internet investment. . . . keep reading
SPOTTING - SYRUP
Scott Warrington
SPOTTING - SYRUP The common element in spills of pancake syrup, honey, jam, jelly and similar sticky substances is lots of sugar to be removed. If you apply too much heat to sugar, you get caramel, which is even harder to remove. Using hot water is fine, but keep temperatures below 180°F. . . . keep reading
Pembertons CLEAN TIP Vol 8 - Issue #25 - 2008
Lee Pemberton
Pembertons CLEAN TIP  Vol 8 - Issue  #25 - 2008 Focusing on current technical and micro-business trends that may have a major affect on cleaning professionals. MARKET PLACE CAUTION NOTE: Be alert to the growing financial problems of a major residential customer niche, SENIORS! . . . keep reading
Pembertons CLEAN TIP Vol 8 - Issue #24 - 2008
Lee Pemberton
Pembertons CLEAN TIP Vol 8 - Issue #24 - 2008 Focusing on current technical and micro-business trends that may have a major affect on cleaning professionals. WHO IS MINING THE MINERS? Beware The "GURU'S" !! They have discovered it is far more profitable to sell marketing packages to cleaning professionals than it is to function as cleaning professionals themselves! . . . keep reading
HARD SURFACE FLOORS - TILE CLEANING
Scott Warrington
HARD SURFACE FLOORS - TILE CLEANING This article covers the basic cleaning of man made, scratch resistant, non-porous tile where the grout is the original color and there are no coatings on the surface. This will describe the majority of tile you will encounter in both commercial and residential settings. . . . keep reading
Pembertons CLEAN TIP Vol 8 - Issue #23 - 2008
Lee Pemberton
Pembertons CLEAN TIP Vol 8 - Issue #23 - 2008 Focusing on current technical and micro-business trends that may
have a major affect on cleaning professionals. BEAT YOUR COMPETITION WITHOUT CUTTING YOUR PRICE - Part 2...3 Simple Steps to Becoming an Expert. . . .
keep reading
BEAT YOUR COMPETITION WITHOUT CUTTING YOUR PRICE
Lee Pemberton
BEAT YOUR COMPETITION WITHOUT CUTTING YOUR PRICE One way to beat your competition is to charge less for a similar service. But you can also beat your competition when your price is higher...Connecting With Customers Is More Important Than Price...Customers Like To Buy From an Expert . . . keep reading
Pembertons CLEAN TIP Vol 8 - Issue #22 - 2008
Lee Pemberton
Pembertons CLEAN TIP Vol 8 - Issue #22 - 2008 One way to beat your competition is to charge less for a similar service. But you can also beat your competition when your price is higher....Connecting With Customers Is More Important Than Price . . . keep reading
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